Your business has leads.Innovatio makes sure they don't get lost.
It answers every WhatsApp instantly, books or quotes, collects payment by link and follows up until the sale. For clinics, dental, spas, retail and barbershops.
74%of service businesses don't reply within 5 minutes. Innovatio replies in seconds.Source: Blazeo, 2026
Pipelinelive
NewQualifiedBookedPaid
Luis M.CleaningSofía P.BracesDiego L.FillingAna R.Whitening$167
SDSmile Dental ClinicAI assistant · online
Hi, how much is teeth whitening?Hi Ana! $155 with the evaluation included. Any tooth sensitivity?A little, yes.Noted for the dentist. I've held Thursday 10:30 for you. Shall I add the desensitising toothpaste ($12)?Yes, add itPayment linkWhitening · Thu 10:30$155Desensitising toothpaste$12Total $167Pay
9:47 PM · after hours
CalendarThursday10:30 · Ana R.
FEL invoiceNo. 1048 · Tax ID C/F$167 · Sent in the chat
How much business are you losing between enquiry and sale?
The demand is already there. It gets lost in steps no one sees. This is what an ordinary enquiry looks like in a business without a system.
9:47 PM01 / 05
40%
or more of high-intent enquiries arrive in the evening or on weekends.
Source: Blazeo, 2026 Speed-to-Lead Benchmark Report (573 service businesses)
A WhatsApp arrives after hours
Someone asks for price and availability. They're ready to decide today, but your team has gone home.
40%or more of high-intent enquiries arrive in the evening or on weekends.Source: Blazeo, 2026 Speed-to-Lead Benchmark Report (573 service businesses)
No one replied in time
The message sank below forty other chats. The customer is still waiting.
74%of service businesses don't reply to a new enquiry within the first five minutes.Source: Blazeo, 2026 Speed-to-Lead Benchmark Report
The lead goes elsewhere
They've asked two other places. The first to reply gets the customer.
81%of companies that take more than an hour to reply report losing leads, versus 46.6% of those that reply within 15 minutes.Source: Blazeo, 2026 Speed-to-Lead Benchmark Report
The quote is left on read
The price was sent, but no one wrote again or confirmed the appointment.
69%of businesses that manage leads manually report leaks in their sales process.Source: Blazeo, 2026 Speed-to-Lead Benchmark Report
The customer doesn't come back
No one followed up after the first experience. Now they buy somewhere else.
85%of customer experience leaders say customers will drop a brand over an unresolved issue, even on first contact.Source: Zendesk, CX Trends 2026 (11,000+ respondents, 22 countries)
Every leak is a customer who had already chosen you.
The solution
From first message to sale, no leaks.
01
Enquiry
Your customer writes on WhatsApp, web or social. It all lands in one place.
02
AI response
Innovatio replies instantly, at any hour, and collects what you need to know.
03
Qualification
Each lead is classified and prioritised by what they want.
04
Booking or quote
It books against real availability or sends the quote in the same conversation.
05
Follow-up
Automatic reminders and follow-ups keep every opportunity alive.
06
Sale
Your team sees exactly what needs attention. The FEL invoice comes from the same checkout.
From first contact to customer without losing the opportunity in between.
Try it
Don't take our word for it. Try Innovatio.
Pick your type of business and watch Innovatio handle a customer, from enquiry to sale, in 60 seconds.
What type of business do you run?
SD
Smile Dental ClinicAI assistant · online
Simulation
What just happened
01
Enquiry
02
AI response
03
Qualification
04
Booking or quote
05
Follow-up
06
Sale
This is what a customer who didn't get lost looks like.
Calculation: enquiries × % not answered within the first hour × close rate × 6/7, and we assume you only recover half. Basis: firms that contact a lead within the first hour are nearly 7 times as likely to qualify it. Source: Harvard Business Review, “The Short Life of Online Sales Leads” (2011). This is an estimate, not a guarantee.
Why Innovatio
Why Innovatio instead of another CRM?
Why Innovatio instead of another CRM?
WhatsApp and Excel
Traditional CRM
Innovatio
Replying to messages
Whenever someone can
Your team, during hours
AI instantly, 24/7, and a person when needed
Customer record
Scattered across chats and sheets
Manual, typed by your team
Automatic from every conversation
Follow-up
From memory
Reminders someone has to check
Automatic until the sale
Bookings and quotes
In a notebook or the chat
In another tool
Inside the same conversation
Invoicing
SAT portal, by hand
Another system
Native FEL from checkout
Onboarding
Not applicable
On your own, with tutorials
Our team, remote across LATAM and Spain
FAQ
What people ask before deciding.
What is Innovatio?
Innovatio is an AI sales system for service businesses in Latin America and Spain. It answers enquiries on WhatsApp, web and social media instantly, qualifies leads, books appointments or generates quotes, follows up automatically and records the sale with a FEL/SAT invoice.
How is it different from a CRM?
A CRM stores information your team has to enter and check. Innovatio acts: it replies, books, reminds and follows up on its own, and records everything on the customer's profile without anyone typing it.
Does it replace my team?
No. It takes repetitive tasks off their plate: answering the same questions, copying data, chasing reminders and typing invoices. When judgment is needed, the AI hands the conversation to a person with the full history.
What if the AI can't answer?
It hands the conversation to someone on your team with all the context. You decide which topics the AI handles and which it doesn't.
Does it issue valid FEL invoices with SAT?
Yes. FEL electronic invoicing is available: the invoice is issued from the same checkout and sent to the customer, with no SAT portal.
What about my data?
Your contacts, sales and invoices are yours. All information travels encrypted, and in the demo we explain how it's stored and how to export it.
How long does onboarding take?
Our team does it remotely, anywhere in Latin America or Spain: we connect your channels, load your services and set up invoicing with you (FEL in Guatemala). In the demo we give you the exact timeline for your business.
How much does it cost?
We quote based on branches, users and channels, across the Launch, Scaling and Custom CRM plans. You'll get the exact price in the 15-minute demo.
Stop losing customers this week.
A 15-minute demo with the case for your type of business. We'll get in touch to set the time.
