24/7 bookings
The AI offers services and open slots per practitioner and books with no one stepping in.
WhatsApp bookings at any hour, gift cards with tracked balance and a FEL invoice in the same checkout.
Spas and salons
A day in the life
A client asks about a gift package; the reply comes late and she buys elsewhere.
A two-hour gap no one offered.
A paper gift card shows up and no one knows if it was used.
The branch close is done by hand.
Every leak is a customer who had already chosen you.
Common problems
Message bookings that clash between therapists.
Calendar by therapist and room. The AI only offers slots that are actually free.
Gift cards sold by hand and hard to track.
Gift card issued and paid in the chat, with code, balance and FEL invoice.
Peak seasons (Mother's Day, December) that overwhelm the team.
The AI handles every enquiry at once and sells seasonal packages without a message backlog.
Clients who come once and never return.
Loyalty points and reminders based on each client's last service.
Oil and product sales that depend on who is on shift.
Automatic suggestion of the ritual's product within the same payment.
How Innovatio solves it
The AI offers services and open slots per practitioner and books with no one stepping in.
Sold on WhatsApp or at the counter and redeemed with a tracked balance.
Every visit adds points to the client's contact.
FEL invoice at checkout, and branch open and close with cash count.
For your team Your team stops digging through the notebook and focuses on each client's experience.
Try it
Pick your type of business and watch Innovatio handle a customer, from enquiry to sale, in 60 seconds.
What type of business do you run?
What just happened
Simulation with sample data.
Growth
Bookings and gift cards organised, paid by link and with no calendar clashes.
Returning clients with points, more product sales and seasonal campaigns that pay for themselves.
More rooms, therapists or locations on one system. See occupancy and revenue by service in real time.
The evidence
of service businesses don't reply to a new enquiry within the first five minutes.
Source: Blazeo, 2026 Speed-to-Lead Benchmark Reportappointment attendance when patients receive SMS or phone reminders (10 studies, 8,236 patients).
Source: Al-Turbag et al., Journal of Hospital Management and Health Policy, 2026more likely to reply within 15 minutes for businesses using AI and automation (62.5% vs 39.1%).
Source: Blazeo, 2026 Speed-to-Lead Benchmark Report (573 businesses)FAQ
They're sold, saved on the contact and redeemed with a tracked balance in the system, no paper.
Yes. The calendar runs per service and per professional, whether it's a room, chair or station.
A CRM stores information your team has to enter and check. Innovatio acts: it replies, books, reminds and follows up on its own, and records everything on the customer's profile without anyone typing it.
It hands the conversation to someone on your team with all the context. You decide which topics the AI handles and which it doesn't.
Yes. FEL electronic invoicing is available: the invoice is issued from the same checkout and sent to the customer, with no SAT portal.
A 15-minute demo with the case for your type of business. We'll get in touch to set the time.
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