Innovatio
Book a 15-min demo

Every room booked and paid.

WhatsApp bookings at any hour, gift cards with tracked balance and a FEL invoice in the same checkout.

  1. 01Enquiry
  2. 02Response
  3. 03Qualification
  4. 04Booking or quote
  5. 05Follow-up
  6. 06Sale

Spas and salons

A day in the life

A peak-season Saturday.

  1. A client asks about a gift package; the reply comes late and she buys elsewhere.

  2. A two-hour gap no one offered.

  3. A paper gift card shows up and no one knows if it was used.

  4. The branch close is done by hand.

Every leak is a customer who had already chosen you.

Common problems

What holds your business back today, and how we solve it.

  1. 01
    The problem

    Message bookings that clash between therapists.

    With Innovatio

    Calendar by therapist and room. The AI only offers slots that are actually free.

  2. 02
    The problem

    Gift cards sold by hand and hard to track.

    With Innovatio

    Gift card issued and paid in the chat, with code, balance and FEL invoice.

  3. 03
    The problem

    Peak seasons (Mother's Day, December) that overwhelm the team.

    With Innovatio

    The AI handles every enquiry at once and sells seasonal packages without a message backlog.

  4. 04
    The problem

    Clients who come once and never return.

    With Innovatio

    Loyalty points and reminders based on each client's last service.

  5. 05
    The problem

    Oil and product sales that depend on who is on shift.

    With Innovatio

    Automatic suggestion of the ritual's product within the same payment.

How Innovatio solves it

How Innovatio handles it.

01

24/7 bookings

The AI offers services and open slots per practitioner and books with no one stepping in.

02

Gift cards and vouchers

Sold on WhatsApp or at the counter and redeemed with a tracked balance.

03

Loyalty points

Every visit adds points to the client's contact.

04

Payment, FEL and close

FEL invoice at checkout, and branch open and close with cash count.

For your team Your team stops digging through the notebook and focuses on each client's experience.

Try it

Don't take our word for it. Try Innovatio.

Pick your type of business and watch Innovatio handle a customer, from enquiry to sale, in 60 seconds.

What type of business do you run?

Brisa SpaAI assistant · online
Simulation

What just happened

  1. 01
    Enquiry
  2. 02
    AI response
  3. 03
    Qualification
  4. 04
    Booking or quote
  5. 05
    Follow-up
  6. 06
    Sale

This is what a customer who didn't get lost looks like.

    I want this for my business

    Simulation with sample data.

    Growth

    From an organised operation to growth without hiring at the same pace.

    1. Month 1 · Organise

      Bookings and gift cards organised, paid by link and with no calendar clashes.

    2. Months 2-3 · Grow

      Returning clients with points, more product sales and seasonal campaigns that pay for themselves.

    3. Month 4 onwards · Scale

      More rooms, therapists or locations on one system. See occupancy and revenue by service in real time.

    The evidence

    Why speed and follow-up decide the sale.

    74%

    of service businesses don't reply to a new enquiry within the first five minutes.

    Source: Blazeo, 2026 Speed-to-Lead Benchmark Report
    +11%

    appointment attendance when patients receive SMS or phone reminders (10 studies, 8,236 patients).

    Source: Al-Turbag et al., Journal of Hospital Management and Health Policy, 2026
    +60%

    more likely to reply within 15 minutes for businesses using AI and automation (62.5% vs 39.1%).

    Source: Blazeo, 2026 Speed-to-Lead Benchmark Report (573 businesses)

    FAQ

    Before you book a demo.

    How do gift cards work?

    They're sold, saved on the contact and redeemed with a tracked balance in the system, no paper.

    Does it work for hair and nail salons?

    Yes. The calendar runs per service and per professional, whether it's a room, chair or station.

    How is it different from a CRM?

    A CRM stores information your team has to enter and check. Innovatio acts: it replies, books, reminds and follows up on its own, and records everything on the customer's profile without anyone typing it.

    What if the AI can't answer?

    It hands the conversation to someone on your team with all the context. You decide which topics the AI handles and which it doesn't.

    Does it issue valid FEL invoices with SAT?

    Yes. FEL electronic invoicing is available: the invoice is issued from the same checkout and sent to the customer, with no SAT portal.

    Fill your rooms without answering the phone.

    A 15-minute demo with the case for your type of business. We'll get in touch to set the time.

    • 15 minutes, no commitment
    • With your industry's case
    • Exact price at the end
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