Innovatio
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A full calendar, without chasing patients.

WhatsApp inquiries answered right away, appointments with reminders and a FEL invoice when the treatment is paid.

Try it in 60 seconds Book a demo
  1. 01Enquiry
  2. 02Response
  3. 03Qualification
  4. 04Booking or quote
  5. 05Follow-up
  6. 06Sale

Clinics and aesthetic medicine

A day in the life

An ordinary Tuesday at the front desk.

  1. The inbox wakes up full of overnight messages asking about prices.

  2. A patient doesn't show up. No one reminded her.

  3. The front desk serves walk-ins, answers WhatsApp and takes payments at once.

  4. The cash close doesn't match the day's invoices.

Every leak is a customer who had already chosen you.

Common problems

What holds your business back today, and how we solve it.

  1. 01
    The problem

    Instagram and WhatsApp enquiries answered hours later.

    With Innovatio

    Instant 24/7 replies that recommend the right treatment and book the consultation.

  2. 02
    The problem

    First-time clients who never come back for a second session.

    With Innovatio

    Automatic follow-up after each visit with the ideal date for the next session.

  3. 03
    The problem

    Treatment-room products that clients buy elsewhere.

    With Innovatio

    The AI offers the in-stock product at the right moment and adds it to the same payment link.

  4. 04
    The problem

    Packages and vouchers that are hard to track.

    With Innovatio

    Each package sits on the client record with sessions used, remaining and expiry.

  5. 05
    The problem

    Last-minute cancellations with no deposit.

    With Innovatio

    Payment by link when booking, with the cancellation policy sent automatically.

How Innovatio solves it

How Innovatio handles it.

01

Instant answers

The AI answers the prices and prep you define, and books against each practitioner's real availability.

02

Automatic reminders

Every appointment gets a WhatsApp reminder one day before.

03

History in one contact

Each patient's appointments, treatments, sales and loyalty points in one place.

04

Payment, FEL and cash

The FEL invoice goes out at checkout and the cash count is ready at closing.

For your team Your front desk stops answering the same thing and focuses on who's in the clinic.

Try it

Don't take our word for it. Try Innovatio.

Pick your type of business and watch Innovatio handle a customer, from enquiry to sale, in 60 seconds.

What type of business do you run?

Aurora ClinicAI assistant · online
Simulation

What just happened

  1. 01
    Enquiry
  2. 02
    AI response
  3. 03
    Qualification
  4. 04
    Booking or quote
  5. 05
    Follow-up
  6. 06
    Sale

This is what a customer who didn't get lost looks like.

    I want this for my business

    Simulation with sample data.

    Growth

    From an organised operation to growth without hiring at the same pace.

    1. Month 1 · Organise

      A full calendar of prepaid appointments and one record per client.

    2. Months 2-3 · Grow

      More sessions per client, product sales in the chat and campaigns to clients who haven't returned in 60 days.

    3. Month 4 onwards · Scale

      New treatments, rooms or locations without adding reception staff. Track revenue by treatment, channel and practitioner.

    The evidence

    Why speed and follow-up decide the sale.

    74%

    of service businesses don't reply to a new enquiry within the first five minutes.

    Source: Blazeo, 2026 Speed-to-Lead Benchmark Report
    +11%

    appointment attendance when patients receive SMS or phone reminders (10 studies, 8,236 patients).

    Source: Al-Turbag et al., Journal of Hospital Management and Health Policy, 2026
    +60%

    more likely to reply within 15 minutes for businesses using AI and automation (62.5% vs 39.1%).

    Source: Blazeo, 2026 Speed-to-Lead Benchmark Report (573 businesses)

    FAQ

    Before you book a demo.

    Does the AI agent answer medical questions?

    It doesn't diagnose. It answers the prices, hours and prep you define, and passes any clinical question to your team.

    Does it work with several practitioners and branches?

    Yes. The calendar runs per practitioner and per branch, with cash open and close at each one.

    How is it different from a CRM?

    A CRM stores information your team has to enter and check. Innovatio acts: it replies, books, reminds and follows up on its own, and records everything on the customer's profile without anyone typing it.

    What if the AI can't answer?

    It hands the conversation to someone on your team with all the context. You decide which topics the AI handles and which it doesn't.

    Does it issue valid FEL invoices with SAT?

    Yes. FEL electronic invoicing is available: the invoice is issued from the same checkout and sent to the customer, with no SAT portal.

    Fill your calendar without chasing patients.

    A 15-minute demo with the case for your type of business. We'll get in touch to set the time.

    • 15 minutes, no commitment
    • With your industry's case
    • Exact price at the end
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