Instant replies
The AI answers the prices and FAQs you define, 24/7.
Sell on WhatsApp like at your counter.
Answer prices right away, follow up until it closes, invoice with FEL and add points to every customer.
- 01Enquiry
- 02Response
- 03Qualification
- 04Booking or quote
- 05Follow-up
- 06Sale
Retail
A day in the life
A normal day at the store.
A customer asks about a product; the reply is slow and they lose interest.
A salesperson promises to hold an item and forgets.
A regular walks in and no one knows what they bought before.
Each store's close is pieced together in a spreadsheet.
Every leak is a customer who had already chosen you.
Common problems
What holds your business back today, and how we solve it.
- 01The problem
Stock and price questions repeated all day.
With InnovatioThe AI replies with real stock and price, and holds the item.
- 02The problem
Business quotes that get sent and forgotten.
With InnovatioQuote generated in the chat with an expiry date and automatic follow-up until it closes.
- 03The problem
WhatsApp sales with no record or invoice.
With InnovatioPayment link with every product in one charge, and a FEL invoice to the customer's tax ID.
- 04The problem
Inventory that doesn't match between store and digital channels.
With InnovatioEvery chat sale comes off the same inventory the store uses.
- 05The problem
Customers who buy once and never return.
With InnovatioSuggested repurchases and restock reminders based on what each customer bought.
How Innovatio solves it
How Innovatio handles it.
Opportunities with follow-up
Every open conversation becomes an opportunity with a follow-up task.
Loyalty on the contact
Each customer's purchase history, points, gift cards and vouchers.
FEL and close per store
FEL invoice on every sale and a close with cash count per branch.
For your team Your salespeople stop chasing chats and serve who walks into the store.
Try it
Don't take our word for it. Try Innovatio.
Pick your type of business and watch Innovatio handle a customer, from enquiry to sale, in 60 seconds.
What type of business do you run?
Nova StoreAI assistant · online
SimulationWhat just happened
- 01Enquiry
- 02AI response
- 03Qualification
- 04Booking or quote
- 05Follow-up
- 06Sale
Simulation with sample data.
Growth
From an organised operation to growth without hiring at the same pace.
Month 1 · Organise
Every stock enquiry and quote answered and recorded, with payment by link.
Months 2-3 · Grow
Higher average ticket with complementary products, automatic repurchases and follow-up on large quotes.
Month 4 onwards · Scale
New locations or a bigger catalogue without adding sales staff at the same pace. See which product and channel sell most.
The evidence
Why speed and follow-up decide the sale.
or more of high-intent enquiries arrive in the evening or on weekends.
Source: Blazeo, 2026 Speed-to-Lead Benchmark Report (573 service businesses)of companies that take more than an hour to reply report losing leads, versus 46.6% of those that reply within 15 minutes.
Source: Blazeo, 2026 Speed-to-Lead Benchmark Reportof consumers expect customer service to be available 24/7.
Source: Zendesk, CX Trends 2026 (11,000+ respondents, 22 countries)FAQ
Before you book a demo.
Can I follow up with customers who didn't buy?
Yes. Every open conversation becomes an opportunity and the system creates the follow-up task.
Does it work with multiple stores?
Yes. Each store has its own open, close and cash count, with monthly consolidation.
How is it different from a CRM?
A CRM stores information your team has to enter and check. Innovatio acts: it replies, books, reminds and follows up on its own, and records everything on the customer's profile without anyone typing it.
What if the AI can't answer?
It hands the conversation to someone on your team with all the context. You decide which topics the AI handles and which it doesn't.
Does it issue valid FEL invoices with SAT?
Yes. FEL electronic invoicing is available: the invoice is issued from the same checkout and sent to the customer, with no SAT portal.
Turn your chats into sales.
A 15-minute demo with the case for your type of business. We'll get in touch to set the time.
- 15 minutes, no commitment
- With your industry's case
- Exact price at the end